While we’ve been apart, the JCB team has been diligently preparing to make your return as safe and enjoyable as possible. While things won’t be exactly as they were, we are working towards hosting you for a glass of wine very soon.
We understand that guests will have questions as we all adjust to the new normal. Please don’t hesitate to reach out to our guest services team at 707.934.8237 or [email protected]bcollection.com with any inquiries.
Customer Communication and Directional Signage
‘Keep Your Social Distance’ Signage are posted at each of two entrances with a 6-foot distance indication.
‘Please Wear a Mask’ signage is posted at each entrance and in several locations inside our stores.
The County-administered ‘Appendix A – Social Distancing Protocol’ is posted in customer view.
Tape markings and directional floor signage indicating a 6-foot distancing requirement are posted both inside and outside of our stores.
Physical Distancing Guidelines
No more than 14 guests (Yountville) and 16 guests (Healdsburg) are allowed inside our salons at any one time.
Curbside pickup and delivery options are available and prioritized for our guests to use.
Tables and chairs have been removed from inside our salons.
Tape markings and directional floor signage are in place to maintain safe social distancing.
Physical distancing rules are posted for guests and employees.
Peak period queuing procedures are in place.
Face coverings are required to be worn by employees at all times and by guests while inside our stores.
Visible rules are in place for guests and employees, including but not limited to:
Use of hand sanitizer.
Maintaining physical distance from guests and other employees.
Avoiding unnecessary touching of surfaces.
Online and takeaway menus are available.
Cleaning and Disinfecting Protocols
Regular and routine cleaning in high-traffic areas are in place and practiced at a minimum of every hour, including but not limited to:
Point of sale materials
Door knobs, door surfaces, and pickup counters
Tables after each use
Hand sanitizer is available to guests and employees throughout our stores.
Disinfecting wipes are available to guests and employees throughout our stores.
We are using products approved for use against COVID-19 by the EPA.
Our air filters are changed regularly.
Doors remain open at all times unless capacity is reached.
Procedures at All of Our Boisset Properties
Worksite-specific COVID-19 safety plans and staff training have been conducted in compliance with the State of California Guidelines before reopening. No employee is allowed to work without completing the training.
Employees must complete a daily survey confirming they are free of fever and COVID symptoms before reporting to work.